n:gage Challenge #2: The Winning Entry

Kwench | Rewards and Recognition

First things first. Have you taken the (completely anonymous, less-than-10-seconds) ‘kwench 1-Q survey yet? Please take a few seconds to click a couple of radio buttons if you haven’t already. Thanks 🙂  Here’s the link (https://www.surveymonkey.com/s/Kwench1QJan2014)

So now coming to the winning entry for the n:gage December 2013 Challenge (Squeaky Brakes). Congratulations to Chhavi Anand for the best analysis and solution of the case among all the submissions.

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Chhavi’s Analysis of the problems with the reward system in Fast Brake:

(Points made by Chhavi are italicized and marked as CA. Plain text is what I have added, as additional comments or notes.)

CA: 1) Individual cash rewards in all geographies; overlooking the fact that the working culture in India(say) where collectivism is popular might not work in Americas(say) where individualism persists.

A very valid point. While making a rewards strategy that spans across multiple geographies, the one-size-fits-all…

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The n:gage Challenge #2: Squeaky Brakes

Kwench | Rewards and Recognition

n_gage_Post_Header_Dec2013_Important Notes (well, kind of important anyway):

The n:gage Challenge answers should be submitted latest by midnight 29th December 2013. There is no minimum word limit for solutions; it can be just one line or even one word. One of the submissions as advice for Mahesh in n:gage challenge 1, was just two words: ‘Quit – Now!’. While it didn’t win the contest, we were laughing so hard for a very long time. The maximum however is 1000 words. If you hate writing and want to submit a doodled version, an illustration, a mind map, a flow chart – go right ahead. Solutions are solutions.

And now back to the main program: The challenge!

Bhaskar, the HR head of FastBrake was perturbed. He was looking at the MIS of rewards issued and redeemed across various offices and numbers looked quite bad. If there was any interest from the employees, in…

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The 10 Best Books of 2013 – Part 1 (Non Fiction)

Kwench | Rewards and Recognition

Top 10 of any genre’ is a very difficult list to come up with. There are books that are legendary for being up there on every Top 10 list for years on end and then there are sales numbers that stores and online book retailers need to worry about (wink wink).

So this year, we decided to take an data driven look at the top 10 Non-Fiction and Fiction books that corporate India liked. The ranking is only for titles published in 2013. Unburdened with such problems as warehouses full of unsold books, we arrived at the ranking based on popularity, rating, and some secret sauce involving return times, likes, book requests and others. So here we go with the first installment of the Top 10 – the Non Fiction titles – listed in reverse order.

#10: Dhandha: How Gujaratis Do Business [Shobha Bondre]

_kwench_NonFiction_2013_10_Forget the fancy business talk, and…

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Sorry, but we are different!

Kwench | Rewards and Recognition

‘Yes but… we are different’ is an excuse I hear quite often when managers are confronted with the challenge of making radical changes. (or sometimes even not so radical ones)

A typical conversation about focusing on increasing collaboration and lowering barriers revolves around these lines:

Yes, we know collaboration is key to innovation, but…

– We are different

– We are unique

– Our teams work differently

– We are in a different marketplace. In fact we are the market creators there is no-one else

– We recruit only the very best and you know they all have egos so they won’t collaborate.

– We are so large that anything remotely transformational is difficult to execute.

And the list goes on.

In my book there are three types of organizations when it comes to getting their employees working with each other: the ones that don’t know what works, those who…

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[n:gage] What are you doing this weekend?

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n:gage November 2013 – The Challenge!

Pit your brains against the best. Come up with an innovative strategy to crack the ‘kwench n:gage Challenge!

Kwench | Rewards and Recognition

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It was 8 am on bright sunny day in Bangalore, the city which FastVid called home. Mahesh was in early, in-spite of a late night conference call with his Sales heads in Singapore and Los Angeles. In fact it was the call that was bothering Mahesh. His company was starting to stagnate. The sales heads had blamed his tech teams for lack of innovation in the solutions they provided their clients anymore. ‘It’s always the same old thing. I don’t have anything worth talking about when I meet prospective clients’ lamented the President of Sales based out of the Los Angeles office. His APAC Sales head pretty much echoed the same sentiment.

Mahesh pulled up the latest metrics from all his departments. Everything seemed to be on track – all of them seemed to be in line with expected trajectory to achieve their annual numbers. The targets seemed…

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[Engaging Quotes] Quote #15

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